Privacy policy

This policy explains what information we collect and how we use it to create, pay for, and deliver your custom order.

Effective October 9, 2026

Information we collect

  • Account details, including your email address.
  • Order details, product choices, and order status.
  • Your recipient name, phone number, and shipping address.
  • Images, text, and other customization files you upload.
  • Payment status and payment processor transaction identifiers.
  • Device, cookie, site activity, and marketing attribution data.

PayPal and other payment providers process your payment details. We do not store your full card number or card security code.

How we use information

  • Create, manage, and deliver your order.
  • Prepare your custom artwork and production files.
  • Confirm payment status and prevent fraud or abuse.
  • Provide order updates and customer support.
  • Measure and improve our store and checkout experience.
  • Comply with accounting, legal, and dispute requirements.

Who receives information

We share only the information reasonably needed to complete a service. Recipients may include payment providers, website hosting and database providers, Temu or another production supplier, and shipping carriers.

We may also disclose information when required by law, a valid legal request, or the need to protect customers, our store, or the public.

International processing and retention

Our customers, service providers, production partners, and carriers may be located in different countries. Your information may therefore be processed outside your country of residence.

We keep information only as long as reasonably needed to fulfill orders, provide support, prevent fraud, resolve disputes, and meet legal or accounting obligations.

Your choices

You may ask to access, correct, or delete your personal information by contacting support. Some records may need to be retained for payment, fraud prevention, tax, legal, or dispute purposes.